Who it is for
Organisations with missing MPANs or MPRNs, disputed reads, estimated bills, meter changes, data-quality concerns or complex site-meter relationships.
- Missing identifiers
- Estimated bills
- Meter changes
- Site matching
Metering and data
Metering and utility data support.
Support for supply identifiers, meter records, reads, data-quality issues and supplier or metering-agent follow-through.
The problem
Metering data problems can affect procurement, billing, change of tenancy, supplier disputes and reporting across a whole estate.
- Procurement
- Billing
- Disputes
- Reporting
What Dernetz can do
Dernetz can organise meter records, compare bills and site data, request supplier information where authorised and track metering or data actions.
- Meter records
- Data comparison
- Supplier requests
- Action tracking
What customers provide
Bills, meter photos, reads, site plans where relevant, supplier account details and known data issues.
- Meter photos
- Reads
- Bills
- Site plans
Supplier and third-party boundaries
Meter works, data corrections and industry-record updates remain subject to supplier, network or metering-agent processes.
- Meter works
- Data corrections
- Industry records
Process
How the work moves forward
- 01
Clarify the requirement, sites, utilities, suppliers, contract position and decision timetable.
- 02
Gather bills, contracts, authority documents, meter identifiers and any supplier correspondence.
- 03
Check the information for gaps, inconsistencies, contract dates, account ownership and supplier constraints.
- 04
Agree the next action with the customer, including procurement, account correction, supplier evidence or ongoing management.
- 05
Submit the required request, tender, quotation pack or supplier action with the right supporting information.
- 06
Track responses, compare the commercial or operational position, and present next actions for customer approval.
- 07
Follow through after submission or signature where included in the agreed service scope.
FAQs
Does Dernetz guarantee a saving or recovery?
No. Dernetz can support procurement, validation, evidence gathering and supplier follow-through, but outcomes depend on supplier pricing, contract terms, consumption, market conditions and third-party decisions.
Read more ->Who makes the final commercial decision?
The customer remains responsible for approving supplier contracts, commercial recommendations, Letters of Authority and material account actions. Dernetz can prepare information and support the process.
Read more ->How does the Dernetz Platform support the service?
The platform helps organise sites, meters, contracts, documents, tasks, supplier actions and follow-up in one controlled workspace, with Joji AI assisting where appropriate and human oversight retained.
Read more ->Next step