Sector
Energy broker support for charities: check you pay 5% VAT and no Climate Change Levy where your use qualifies, and claim back overcharges.
Fuel and power used by a charity for non-business purposes can qualify for the reduced 5% VAT rate (HMRC VAT Notice 701/19) and relief from the Climate Change Levy. A charity bill can still show 20% VAT and the levy when the supplier has not received the declaration.
We read your bills line by line: the VAT rate, whether the levy is charged, the unit rates and standing charges against your contract, and the capacity charges on larger supplies.
Where your use qualifies, we help you send the supplier the right declarations, such as the VAT declaration and the PP11 levy certificate, and ask for overcharges to be corrected for past bills where the supplier allows it.
As your broker we compare suppliers for your electricity and gas, explain the offers in plain English and handle the renewal, with every bill and contract kept in your free customer portal.
FAQs
Not automatically. The reduced rate applies to energy used for qualifying non-business purposes, and the supplier needs a declaration. We help you check what qualifies.
Suppliers can often correct past bills once the right declaration is in place. How far back depends on the supplier and HMRC rules, so we check your bills before making any claim.
No. Dernetz can support procurement, validation, evidence gathering and supplier follow-through, but outcomes depend on supplier pricing, contract terms, consumption, market conditions and third-party decisions.
Read more ->The customer remains responsible for approving supplier contracts, commercial recommendations, Letters of Authority and material account actions. Dernetz can prepare information and support the process.
Read more ->The platform helps organise sites, meters, contracts, documents, tasks, supplier actions and follow-up in one controlled workspace, with Joji AI assisting where appropriate and human oversight retained.
Read more ->Next step
