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Independent
Energy Experts.Powering Your Business.
Commercial energy brokerage and consultancy services that reduce costs, manage risk, and give you complete control across electricity, gas, water, contracts, renewals, and supplier follow-through.
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Commercial energy services built around the real workload
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Electricity procurement
Commercial electricity buying support for straightforward sites and complex portfolios.
Gas procurement
Commercial gas buying support with contract timing, usage context, and supplier follow-through.
Water procurement
Water procurement and account support for customers that want one broker across the wider utility picture.
Multi-site portfolio management
A structured workflow for customers with several sites, several meters, and staggered contract dates.
Metering and data support
Meter works, supply identifiers, and data issues handled with the commercial context still in view.
Bill audits and supplier disputes
Invoice checking, supplier recovery, and evidence-led escalation when the billing picture does not look right.
Why Dernetz Works Better
The value is not only in getting a quote. It is in keeping the commercial process joined up after pricing, through paperwork, supplier follow-through, and the awkward parts that usually get dropped.
Independent advice
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Full commercial workflow
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Joined-up customer service
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Practical innovation
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Live Energy Market Insights
Commercial decisions work better when the customer can see the market picture and the operational next step at the same time.
Data view informed by the Dernetz market workspace and publicly available UK market sources.
View market insightsWhy Businesses Choose Dernetz
- Fully independent advice
- Access to the whole market
- Expert contract negotiation
- Ongoing account management
- Technology that keeps reducing admin noise
How We Add Value
Understand the estate
We gather the business context, sites, supply identifiers, contract dates, and billing evidence.
Check readiness
We identify what is ready for quote, what is missing, and what should be corrected first.
Go to market
We run the pricing or tender process with the right supplier scope for the customer profile.
Present the commercial picture
The recommendation is explained clearly, with contract structure, charges, risks, and next actions.
Handle the paperwork
LOAs, supplier evidence, signatures, and contract artefacts stay tied to the same customer record.
Stay through the lifecycle
Renewal watch, disputes, meter works, and billing issues can stay with the same operational thread.
Helpful Energy Brokerage Information
Complaints procedure
How to raise an issue with Dernetz and what happens next.
Privacy policy
How personal and commercial data is used, stored, and protected.
Terms and conditions
How the website, quote support, and brokerage relationship are structured.
Compliance and transparency
Commission transparency, fair treatment, and useful guidance links for business customers.
Sectors We Support
Dernetz is most useful where the estate is operationally real: multiple sites, several meters, supplier friction, tender pressure, renewals, and internal teams that need clear follow-through.
Hospitality and leisure
Pubs, restaurants, hotels, and venues often need joined-up handling across multiple meters, people, and supplier touchpoints.
Industrial and manufacturing
Where usage is heavier, timing and contract structure matter more. Tender discipline becomes part of the value.
Retail, estates, and shopping centres
Good outcomes depend on keeping many sites, meters, contracts, and supplier conversations tied together.
Public sector and community sites
A clearer paper trail, dependable follow-up, and visibility over contract stages help reduce unnecessary friction.
Letter of Authority
A Letter of Authority lets Dernetz obtain and compare supplier pricing on your behalf while keeping the final commercial decision with you.
Innovation that adds value
We keep improving the system behind the service so customer files, meters, contracts, quotes, and Joji guidance stay tied to the same working record.
Supplier escalations
We support customers when incorrect bills, delayed transfers, metering failures, or supplier-side errors are stopping the account from moving cleanly.
Trust, Transparency, and Clear Routes
Compliance, privacy, complaints, and commission visibility should be straightforward to find before a prospect becomes a customer.
Complaints procedure published
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Privacy and data handling
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Commission transparency
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Terms and service expectations
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Questions We Usually Need To Clear Up Early
Useful before you send us the bills, LOA, or tender pack.
Some prospects are not yet quote-ready. Others only need to confirm whether Dernetz can take over the awkward part of the workflow. This section handles the usual questions before the enquiry reaches the team.
Once the route is clear, Joji, the form, or the team can take the next step without the same explanations being repeated again.
Do you supply the energy yourselves?
Can you help with only one site or one meter?
Can you handle tenders and more complex estates?
Can Joji help before I become quote-ready?
Complaints & Resolution
We are committed to providing the highest level of service. If something is wrong, we want to put it right and make the route visible.
- Dedicated complaints handling route
- Clear and transparent process
- Independent escalation where relevant
- Joined-up document and communication trail
Need Help?
Our UK-based team is here to help your business reduce admin noise, manage supplier relationships, and buy energy with more control.
Joji can prepare the enquiry before it reaches the team.
Use the website chat for first-pass research, quote readiness, callback capture, tender invitations, or a quick explanation of what information is missing.
That context stays attached to the Dernetz workflow instead of disappearing into disconnected web forms.
AI-assisted bill and contract extraction
Built to make the customer handoff cleaner and the follow-up more traceable.
Customer records that understand sites, meters, contracts, and related documents
Built to make the customer handoff cleaner and the follow-up more traceable.
Joji for guided research, internal handoff, and clearer next-best-action support
Built to make the customer handoff cleaner and the follow-up more traceable.
A joined-up workflow across pricing, contracts, tasks, emails, finance, and renewals
Built to make the customer handoff cleaner and the follow-up more traceable.
Request a free review
Tell us whether this is a quote, renewal, tender, supplier issue, billing concern, or a broader commercial review.