Who it is for
Businesses and estates that receive complex bills, suspect incorrect charges, need portfolio-level checks or want a more controlled way to handle billing evidence.
- Finance teams
- Large bills
- Multi-site estates
- Billing concerns
Billing assurance
Bill validation and utility billing audits.
Review of commercial utility bills, contract rates, charges, reads and account information to identify issues for customer review and supplier follow-up.
The problem
Utility bills can contain incorrect rates, dates, reads, VAT treatment, site references, standing charges or supplier account details. Issues are hard to manage without organised evidence.
- Rates
- Reads
- Dates
- Evidence
What Dernetz can do
Dernetz can compare bills against available contracts and records, identify questions or anomalies, prepare supplier queries and track responses where authorised.
- Bill checks
- Contract comparison
- Supplier queries
- Response tracking
What customers provide
Bills, contract documents, meter reads where available, supplier correspondence, site details and any known dispute or credit history.
- Bills
- Contracts
- Reads
- Correspondence
Supplier and third-party boundaries
Corrections, credits, refunds and rebills remain subject to supplier investigation, account records, evidence and contractual position. Dernetz does not guarantee recovery.
- Supplier investigation
- Evidence
- Credits
- No guarantee
Process
How the work moves forward
- 01
Clarify the requirement, sites, utilities, suppliers, contract position and decision timetable.
- 02
Gather bills, contracts, authority documents, meter identifiers and any supplier correspondence.
- 03
Check the information for gaps, inconsistencies, contract dates, account ownership and supplier constraints.
- 04
Agree the next action with the customer, including procurement, account correction, supplier evidence or ongoing management.
- 05
Submit the required request, tender, quotation pack or supplier action with the right supporting information.
- 06
Track responses, compare the commercial or operational position, and present next actions for customer approval.
- 07
Follow through after submission or signature where included in the agreed service scope.
FAQs
Does Dernetz guarantee a saving or recovery?
No. Dernetz can support procurement, validation, evidence gathering and supplier follow-through, but outcomes depend on supplier pricing, contract terms, consumption, market conditions and third-party decisions.
Read more ->Who makes the final commercial decision?
The customer remains responsible for approving supplier contracts, commercial recommendations, Letters of Authority and material account actions. Dernetz can prepare information and support the process.
Read more ->How does the Dernetz Platform support the service?
The platform helps organise sites, meters, contracts, documents, tasks, supplier actions and follow-up in one controlled workspace, with Joji AI assisting where appropriate and human oversight retained.
Read more ->Next step