Transparency

Commission transparency.

How Dernetz may be paid for brokerage, procurement, managed-service and professional support work.

The applicable remuneration arrangement is explained before the customer commits.

Remuneration routes

Explained before commitment.

Supplier

Supplier
Supplier-paid commission
Dernetz service

Customer

Customer
Direct fee
Dernetz service

Combined

Supplier commission + direct fee
Combined service arrangement

Explained before commitment

What remuneration supports

What the remuneration supports

Depending on the service agreed, Dernetz remuneration may support procurement, account organisation, platform access, supplier communication, billing and metering work, contract administration and ongoing managed support.

Procurement and tender management

Platform and account organisation

Supplier communication

Billing and metering support

Contract administration

Ongoing management and follow-through

How Dernetz is paid

Dernetz may receive remuneration from the selected supplier, charge the customer directly, or use a combination of these methods depending on the service. The applicable remuneration structure will be explained before the customer commits to a contract or paid service.

Supplier-paid commission
Direct customer fee
Fixed project fee
Ongoing management fee
Combination of commission and direct fees

Supplier commission

Where supplier commission applies, it may be incorporated into the energy contract price. Commission may be calculated per kWh, per day, per month, as a fixed amount or by another agreed method, and the amount may vary according to supplier, contract and actual consumption.

Contract price
Usage-based commission
Fixed amounts
Supplier variation

Before commitment

The applicable remuneration arrangement will be explained before the customer commits to a contract or paid service. Contract-specific broker costs should also be shown within the supplier's Principal Terms where required. Customers may ask Dernetz for further information about remuneration.

Pre-contract explanation
Principal Terms
Ask for details

Customer decision

Dernetz may help obtain quotations, compare options and provide administrative support. The customer remains responsible for deciding whether to accept a supplier contract or paid service.

Quotation support
Administrative support
Customer approval

Next step

Start with one account, one issue or your entire estate.

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What the remuneration supports

Procurement and tender management

Platform and account organisation

Supplier communication

Billing and metering support

Contract administration

Ongoing management and follow-through

How Dernetz is paid

Supplier-paid commission

Direct customer fee

Fixed project fee

Ongoing management fee

Combination of commission and direct fees

Supplier commission

Contract price

Usage-based commission

Fixed amounts

Supplier variation

Before commitment

Pre-contract explanation

Principal Terms

Ask for details