Who it is for
Property managers, landlords, retailers, hospitality groups and organisations dealing with openings, closures, lease events or tenant changes.
- Landlords
- Retailers
- Hospitality groups
- Vacant units
Site changes
Change of tenancy utility support.
Support for utility account changes when sites open, close, transfer, become vacant or change occupier.
The problem
Change of tenancy events can create billing disputes, incorrect account responsibility, estimated reads, missing opening or closing reads and supplier confusion.
- Billing disputes
- Responsibility
- Meter reads
- Supplier confusion
What Dernetz can do
Dernetz can help gather site, meter and occupancy evidence, coordinate supplier notifications and track outstanding account changes where authorised.
- Evidence
- Notifications
- Account changes
- Tracking
What customers provide
Lease or occupancy dates, meter readings, photos where available, site addresses, supplier details and contact information for responsible parties.
- Occupancy dates
- Meter reads
- Photos
- Supplier details
Supplier and third-party boundaries
Supplier acceptance of dates, reads, account responsibility and billing changes remains subject to supplier review and evidence standards.
- Supplier review
- Evidence
- Billing changes
Process
How the work moves forward
- 01
Clarify the requirement, sites, utilities, suppliers, contract position and decision timetable.
- 02
Gather bills, contracts, authority documents, meter identifiers and any supplier correspondence.
- 03
Check the information for gaps, inconsistencies, contract dates, account ownership and supplier constraints.
- 04
Agree the next action with the customer, including procurement, account correction, supplier evidence or ongoing management.
- 05
Submit the required request, tender, quotation pack or supplier action with the right supporting information.
- 06
Track responses, compare the commercial or operational position, and present next actions for customer approval.
- 07
Follow through after submission or signature where included in the agreed service scope.
FAQs
Does Dernetz guarantee a saving or recovery?
No. Dernetz can support procurement, validation, evidence gathering and supplier follow-through, but outcomes depend on supplier pricing, contract terms, consumption, market conditions and third-party decisions.
Read more ->Who makes the final commercial decision?
The customer remains responsible for approving supplier contracts, commercial recommendations, Letters of Authority and material account actions. Dernetz can prepare information and support the process.
Read more ->How does the Dernetz Platform support the service?
The platform helps organise sites, meters, contracts, documents, tasks, supplier actions and follow-up in one controlled workspace, with Joji AI assisting where appropriate and human oversight retained.
Read more ->Next step